Client portal - existing tickets

We would like to be able to have management at existing clients be able to log in the client portal and see all open tickets for their specific client area, is that something on the roadmap, or already in place and I missed it?
3 Replies
Mikel
Mikel4w ago
Already in place — add the tag ‘Portal - All tickets’ to that specific contact in Gorelo 🙂
SlimDayspring
SlimDayspring4w ago
Is there a way for a client who does not have a M365 account to view their company Portal?
Mikel
Mikel4w ago
Not just yet -- we'll be soon building an email code authentication process to cover those uses cases

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