email for new ticket
Hi how can i setup automation to send me an email whenever a new ticket is created please.
thankyou.
thankyou.
Solution
Settings > Automations > Event & Time
Create an automation with a trigger of ‘Ticket is created’
Add whatever conditions.
Add an action of ‘Call webhook’ and send this to something like webhook.site/Zapier/N8N to generate an email (or just straight to Teams of you’re ok with that).
Create an automation with a trigger of ‘Ticket is created’
Add whatever conditions.
Add an action of ‘Call webhook’ and send this to something like webhook.site/Zapier/N8N to generate an email (or just straight to Teams of you’re ok with that).
