Join the Discord to ask follow-up questions and connect with the community
@everyone π°** Release Notes 2026-04-16** This is an API-only update. Product updates will follow in a separate release. β οΈ **API **- The POST /v1/tickets/add endpoint has been removed. Use POST /v1/tickets instead. The request and response payloads are identical β only the URL has changed. β¨ **API **- An optional βisUnreadβ boolean field is now accepted on POST /v1/tickets. Defaults to true when omitted. Set to false to mark a ticket as read on creation.
Mikel Β· 17h ago
@everyone π° **Release Notes 2026-04-10** π¦ Gorelo **Quick Connect** is now available on macOS! (Note: x64/Intel based Macs are not yet supported) β¨ **API **- A new POST Ticket endpoint is now available β¨ **Automation **- You can now use the Ticket ID variable within the Call Webhook action β¨ **Contracts **- You can now select Month and Year when showing the invoice period on line items β¨ **Invoices **- You can now use a multi-select action in the Invoice List to update the invoice date in bulk β¨ **Projects **- You can now save the first comment of a task within your templates, and templates now support multiple private comments on tasks β¨ **Projects **- Project/Task and Client name is now clearly displayed within the Project/Task tab (along with additional details on hover) β¨ **Reports **- Time Spent Report now also shows data from projects π **Alerts **- Fixed an issue where filtering by Client ID was not working for alerts generated via the Public API π **Assets **- Fixed an issue in the Asset list where OS Version sorting was not working π **Automation **- Fixed a bug where the "All clients" filter incorrectly included inactive clients π **Portal **- Fixed an issue where comments from contacts were not marking tickets as unread π **Portal **- Fixed an issue where word wrap was missing in portal documents π **Projects **- Resolved multiple UI, formatting, and syncing issues across the module, including fixes for timeline layouts, missing popups, recent activity generation, and text truncation π Quick Connect on macOS π
Mikel Β· 7d ago
@everyone π° **Release Notes 2026-04-03** π¦ **macOS Policy Management** is now live! You can now configure policy items and distribute asset-level policies for your Mac fleet. Weβre starting with the Gorelo Connect plugin and scripts but will soon add more. π¦ Gorelo Connect plugin for **macOS now supports end-user consent** before launching a remote control session. This can be configured in Policies and allows auto-consent after a specified period of time. β¨ **Assets **- Real-time data is now populated for MacOS services, disks, and apps β¨ **Assets **- End-user consent popup for Gorelo Connect has been improved for clarity β¨ **Contracts **- You can now update a contract's labor type away from "No labor" to other types β¨ **Invoices **- Products that flow through to invoices will now clearly display their associated ticket number β¨ **Projects **- Deployed a comprehensive sweep of UI tweaks, minor bug fixes and general stability improvements across the entire Projects module (20+) πππ **macOS Policies** and **end-user consent**!
Mikel Β· 2w ago