Automate ordering new licences / removing old licences
Does anyone have a good way of adding/ removing licences for clients? We're using Crayon mostly and Pax8 a little.
Current process involves opening a separate ticket for an accounts team member to log into Prism Portal and add licences manually, then tech assigns to user.
This made sense when the accounts team would need to update the client billing as well, but now if the billing quantity is updated by Gorelo automatically, the rest of the process doesn't make sense.
Current process involves opening a separate ticket for an accounts team member to log into Prism Portal and add licences manually, then tech assigns to user.
This made sense when the accounts team would need to update the client billing as well, but now if the billing quantity is updated by Gorelo automatically, the rest of the process doesn't make sense.
