Pax8 Integration renew
We're getting a banner "Your Pax8 integration is expiring in 8 days. Please re-integrate your Pax8 account to avoid disruption. Renew Integration"
Im not seeing how to actually renew. How can I renew?
Solution:Jump to solution
It's a Pax8 API limitation -- their refresh token is 90 days
https://devx.pax8.com/changelog/refresh-token-authorization-for-3rd-party-apps...
Pax8 Public API Docs
[3rd Party Integrator] Refresh Token Authorization for 3rd Party Apps
There was a mistake on the documents for refresh token lifetime limit. The docs stated this was alive for 1 year, which is not the case. The real lifecycle is 90 days for a refresh token before the user is required to re-authorize the app. Pax8 Partner Authorization via OAuth2 revised page
5 Replies
Settings > Integrations > click the cog icon on Pax8 and then disconnect/reconnect it.
Your existing mappings etc. will be retained 🙂
aha thank you! I was worried about doing that and losing things
Thanks this came up for me today too and I was similarly confused.
can this be done automatically rather than needing to be renewed?
Solution
It's a Pax8 API limitation -- their refresh token is 90 days
https://devx.pax8.com/changelog/refresh-token-authorization-for-3rd-party-apps
Pax8 Public API Docs
[3rd Party Integrator] Refresh Token Authorization for 3rd Party Apps
There was a mistake on the documents for refresh token lifetime limit. The docs stated this was alive for 1 year, which is not the case. The real lifecycle is 90 days for a refresh token before the user is required to re-authorize the app. Pax8 Partner Authorization via OAuth2 revised page