Invoice numbering
I'm very confused with the starting number for invoices. Our last invoice number from our current system is 021383. We decided to add a prefix onto invoices from gorelo to separate them, but wanted to carry on the numbering (more or less). So I set the prefix and the starting number in gorelo to OPIT-021375, thinking that it would then add 9 on and get me to the correct starting number. I've generated an invoice, the starting number in Gorelo has shifted with the 9 increment + 1 and is now showing 021386, but the invoice that has been created shows the number as OPIT-021375, which is on the PDF and in Xero
12 Replies
Shouldn't the starting invoice in settings match the actual invoices being created?
Yeah it should.
@Mark From Gorelo can you take a look at this one please
Thanks guys. @Mikel if I change the invoice number in Xero, does it sync back to Gorelo? I don't think you can edit the invoice number in Gorelo can you?
The team is currently looking into it in the meantime I can directly set the starting number from database:) but you will have to ensure that it doesn’t conflict with the Invoice id already created on Xero.
Thanks 🙂 The only one I've created so far is OPT-21375, which should be OPT-21384 please. Once you've changed it, will newly created invoices follow on from 21384, or will they need changing as well after?
Also, would you be able to delete another invoice while you're in the database? It's invoice number 4, it was just a test invoice that we don't need. Thanks
Hi @Mark From Gorelo , i can see invoice 4 has gone but 21375 is still showing as that, not 21384. Has that been changed?
We have just changed the Invoice starting number to be 21384.
Sorry, I'm not seeing that on my side, also the increment in settings has shifted on another 10
Seems like changes hasn’t reflected due to cache - Can you please refresh and check again?
Thanks, yep that has updated now. However, in settings ,the next number is showing as 21395 in there
Yes, however 21385 will be the invoice number on the subsequent one generated by the system.
ahh ok, thanks
@Mark from Gorelo @Mikel from Gorelo would it be possible to get a test contract deleted from the database? Theres a contract which has been archived but it's just sitting there greyed out. Thanks
I will update you when it’s done.