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Gorelo•2mo ago•

1 reply

WiRR

Invoicing and Contracts

I need a little assistance in understanding the process of the invoices... Say I have Ticket #1 that has 1 hour of labor and a $50 product and it is assigned to a contract, once its approved in "Waiting to approve" and then moves to "Waiting to invoice", does generating an invoice from within the contract not clear these out? I have tickets in the Waiting to invoice list from months ago that I thought were already billed for...

For instance, I have Ticket 87 that has over $1200 in products attached to it that I need to bill for. The 87 ticket is sitting in the Waiting to invoice field. When I go into the customer Contract, I do not see these charges...