Lag showing assets online/offline
Sorry if this has been answered before. I notice there is always a lag of several minutes between when an asset is online/offline to when it shows online/offline in Gorelo. If I do a refresh of the browser page it will often show as online/offline a lot quicker. However this is an issue if I have a ticket open with the timer running as a refresh resets the timer. I still have TeamViewer on some assets and I notice the asset appears online/offline in TV at the same time the asset goes online/offline. Am I missing something, or is there another way to refresh the asset tab without refreshing the whole browser page?
2 Replies
SuperduperOps was notorious for this. Mac machines would show as still online hours after they had been shutdown.
Part of the problem with Macs is they regularly wake up (network nap) to check for emails etc with no user intervention.
These are all Windows machines. Not sure if anyone else is having the same issue or just me.