Elliot Davis
Elliot Davis•5d ago

Installing Gorelo RMM on new MacBook Air

Hi Folks, I have hit an interesting issue when trying to install the Gorelo RMM on 3 brand new MacBook Airs. Steps Taken: Remote onto MacBook Air with Splashtop Gather the Gorelo RMM Script for MacoS from Gorelo Run Terminal on the MacBook AIr Paste in Script and hit enter It does not prompt for a password I have attached a very short video to outline what happens. Have you had this reported before? I might add that i have installed the Gorelo RMM on other iMacs and Mini Macs with no issues.
8 Replies
Coach 40
Coach 40•5d ago
It ran the script as two different scripts. Email the script to the machine sometimes it copies incorrectly
Andrew | Pivot IT
Andrew | Pivot IT•5d ago
@Elliot Davis I would suggest chucking it into a file, giving it the right permissions and executing the file 🙂 I actually have mine in a locked folder that is web accesible so that i can grab it on any machine with ease 🙂
Richard
Richard•5d ago
Why not just sudo sh before running the script install command?
Oak MSP
Oak MSP•5d ago
I had this. took me a few hours to figure out the issue. It is because of the double tabs (large spaces)in the script). You have to search the script for large gaps and delete any extra tabs. It is a bit of trial and error as you have to remove the tab and try again. The extra tabs are just before where it says "'Display all 1401 possibilities? (y or n)"
Oak MSP
Oak MSP•5d ago
Here is a before and after.
No description
Andrew | Pivot IT
Andrew | Pivot IT•5d ago
@Mikel , can you see if you can get this fixed please 🙂
Richard
Richard•5d ago
If you run the script through Le Chat, ChatGPT (probably) etc and tell it to tidy the script up it will sort out the line problems and format it correctly
Elliot Davis
Elliot DavisOP•4d ago
Hi Folks. Excellent. I will tidy up the script and give it a go again. The 3 instances where it didnt work are the 3 clients that are very hard to get hold of 🙂

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