@everyone 📰 **Release Notes 2026-02-20**
🦄 **General** - User signatures now allow for a better customization experience
✨ **Assets **- You can now download Agent Logs via the 3-dot menu
✨ **Contracts **- Time Entries covered by Limited and Block hours are now deducted immediately
✨ **General **- Initial avatar colors are now automatically assigned for both new signups and existing users
✨ **General **- Billing confirmation popup has been introduced when creating a new Gorelo user to provide better cost visibility
✨ **Reports **- The Ticket Summary now displays your top 10 tags when clicking on the Tags section
✨ **Tickets **- The 'View original' email popup now displays the From, To, and CC fields
✨ **Tickets **- Improved the textual formatting of names/dates in comment notification emails
🐛 **Scripts **- Fixed an issue where custom field variables were treating case-sensitive text as separate entities
🐛 **Tickets **- Fixed an issue where signatures were not being trimmed
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Mikel · 3d ago