@everyone π° **Gorelo 2025 β Year in Review** (Release Notes 2025.12.26)
2025 was huge for Gorelo with **43 releases** and **374 updates** shipped along the way: **39 π¦ features**, **221 β¨ enhancements**, and **114 π bug fixes**.
This year was all about getting the fundamentals solidβ¦ **and actually launching the thing** π
**Gorelo officially launched on May 15**, and over the months that followed we rolled out major foundations β Gorelo Connect, end-user chat, and SOC 2 to name just a few.
Weβve got big plans for 2026! Projects is in the final stretch, Proposals is right behind it, and weβre also bringing Australian infrastructure and AUD billing. A full UI/UX redesign is on the cards tooβ¦ and yep, Light Mode will finally be happening!
**A few sneaky releases to close out the year π§**
π¦ Quick Connect is now available in alpha β generate a short URL for a one-off remote session. Access it via Asset List β bottom of Views β Quick Connect. (Windows-only for now, more to come)
β¨ Assets - Agents are now quicker to report online after boot
β¨ Assets - Tray App mailto: link now supports additional parameters
β¨ Tickets - Keyboard shortcut βNβ has been introduced and focuses the private comment field
β¨ Xero - Draft invoices can now be synced (toggled off by default)
π Automation - Fixed an issue where @ticket notifications were not sent to organization owners
**Quick recap of some exciting stuff from 2025 (if you missed it)**
π¦ Gorelo Connect launched β native remote control + remote file explorer
π¦ Gorelo Connect for macOS released + technician-side support landed later
π¦ SOC 2 Type I completed π
π¦ Apps Layout β aggregate every app + version across all assets, drill into devices, take action
π¦ Patches Layout β same idea, but for patches (visibility + drill-down workflows)
π¦ Maintenance Mode for Assets (pause checks/plugins/scripts + silence alerts)
π¦ Maintenance Mode for Uptime
π¦ Expiration Rules β alerts for domains/contracts/warranties nearing expiry
π¦ 1Password integration β work with passwords alongside tickets/assets/docs while keeping 1Password storage + autofill
π¦ Slide integration β bring backup visibility into Gorelo and even kick off snapshots from the Asset page
π¦ Public doc links β share docs publicly (no auth), using your portal URL + branding
π¦ Related Items β relate Contacts/Documents/Assets together + attachments
π¦ Embedding β type β//β to embed tickets/assets/clients/contacts/docs/passwords across the platform for easy context
π¦ AI (without the gimmicks):
- Prompt Management (control tone/style)
- AI Ticket Summary
- AI Ticket Tags + AI Ticket Types
- Sentiment Analysis (catch unhappy clients early)
π¦ Automation upgrades
- Webhooks from automation rules (+ Teams templates)
- Alerts as automation triggers
- More triggers/conditions/actions across the board
And of course⦠a mountain of improvements to tickets, billing, portal, scripts, uptime stability, mobile, and all the tiny paper cuts that add up over a year.
Big thanks to everyone whoβs been along for the ride this year β appreciate all the feedback and support π
Have an awesome break and see you in 2026 πππ
Cheers,
Mikel and the Gorelo team
Mikel Β· 3w ago