Unable to log into the portal
I recently created an account but I’m unable to login. I’m receiving an “Error in Booting Application for:” I would ask support but can’t access my portal. Can anyone help?
Recent Announcements
@everyone 📰 **Release Notes 2026.01.16** 🦄 **Invoice reminders**! You can now send reminders about your overdue invoices and configure custom templates for this ✨ **Scripts **- Newly uploaded Gorelo Files are now used by existing policy scripts ✨ **Assets **- Gorelo Connect and Chat package size has been reduced 🐛 **Tickets **- Fixed an issue where the initial comment was not visible when choosing email as a source 🐛 **Tickets **- Fixed an issue where the Billing Role and Work Type fields were not populating after deleting the defaults 🐛 **Tickets **- Fixed an issue where adding a tag during ticket creation would fail to apply on the resulting ticket 🐛 **Reports **- Fixed an issue where the Time Spent report was missing columns on export 🐛 **Reports **- Fixed an issue where the Contract Profitability report was showing incorrect costs after adding items to an existing invoice Invoice Reminders 👇
Mikel · 8h ago
@everyone 📰 **Release Notes 2026.01.09** 🦄 **Tickets **- Private comments can now be edited/deleted by the author or changed to Public/TPC/Approval ✨ **Settings **- Manual tax rates now support up to 3 decimal places ✨ **Assets **- AV Status on servers now supports Bitdefender, Carbon Black, Crowdstrike, Cylance, ESET, Huntress, MalwareBytes, SentinelOne and Sophos 🐛 **Tickets **- Fixed an issue where the organization owner was not receiving certain notifications 🐛 **Reports **- Fixed an issue where the Time Spent report export was not following the column selection 👇 Editing private comments (and sending to public!)
Mikel · 2w ago
@everyone 📰 **Release Notes 2026.01.02** ✨ **Huntress **- Organizations can now be automatically created when deploying the agent to a new client in Gorelo (toggled off by default) ✨ **Contracts **- Dynamic Quantities for CIPP/M365 now support multi-select to aggregate unique contacts ✨ **Invoices **- Prorated items now follow the regional date format ✨ **Uptime **- Table filter has been added and header is now retained on scroll 🐛 **Assets **- Fixed an issue where ‘Out of Date’ was missing from the App Status filter 🐛 **Invoices **- Fixed an issue where combined tax was rounding incorrectly
Mikel · 3w ago
