Gorelo Automation JSON variables
🍃Something Else🏨MSP Question
I'm trying to setup an easy email alerting system from Gorelo to Make.com. The ideal process is a new ticket comes into Gorelo, it sends the ticket data as JSON format to make.com though its webhook module. From here, make.com sends that data to an emai module which sends it to my support mailbox.
However, it seems that make isn't getting all the data sent properly is
{
"{{ticket.number}}": "{{Ticket.Number}}",
"{{ticket.title}}": "{{Ticket.Title}}",
"{{client.fullName}}": "{{Ticket.Client.FullName}}",
"{{contact.fullName}}": "{{Ticket.Contact.FullName}}",
"{{contact.email}}": "{{Ticket.Contact.Email}}",
"{{ticket.status}}": "{{Ticket.Status}}",
"{{ticket.priority}}": "{{Ticket.Priority}}",
"{{ticket.source}}": "{[Ticket.Source]]"
}
this the proper JSON format that Gorelo can send data with?
However, it seems that make isn't getting all the data sent properly is
{
"{{ticket.number}}": "{{Ticket.Number}}",
"{{ticket.title}}": "{{Ticket.Title}}",
"{{client.fullName}}": "{{Ticket.Client.FullName}}",
"{{contact.fullName}}": "{{Ticket.Contact.FullName}}",
"{{contact.email}}": "{{Ticket.Contact.Email}}",
"{{ticket.status}}": "{{Ticket.Status}}",
"{{ticket.priority}}": "{{Ticket.Priority}}",
"{{ticket.source}}": "{[Ticket.Source]]"
}
this the proper JSON format that Gorelo can send data with?
