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Gorelo

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@everyone πŸ“° **Release Notes 2025.09.20

@everyone πŸ“° Release Notes 2025.09.20 πŸ¦„ Expiration rules can now be created to generate alerts when domains/contracts/warranties are nearing expiration! We’ll expand on this further with structured documents and more in the future https://help.gorelo.io/en/help/articles/3917645-expirations ✨ Assets - App Status UI has been overhauled for clarity. See what’s missing, relative timestamps, better error handling and more!...
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@everyone πŸ“° **Release Notes 2025.09.12**

@everyone πŸ“° Release Notes 2025.09.12 πŸ¦„ Gorelo Connect for macOS is now available on the technician side! Intel and Apple Silicon are both supported πŸ™‚ ✨ Assets - Scripts set to β€˜Run as user’ now run as the logged-in user by default when executed manually via the CLI...
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@everyone πŸ“° **Release Notes 2025.08.29**

@everyone πŸ“° Release Notes 2025.08.29 ✨ Assets - You can now set a friendly display name on an asset that will show up everywhere in Gorelo. Navigate to the Asset Detail > 3-dot menu > Set display name ✨ Assets - Tags are now sorted alphabetically in all areas ✨ Assets - WebView2 is now is now checked/installed to enable Chat functionality...
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@everyone πŸ“° **Release Notes 2025.08.22**

@everyone πŸ“° Release Notes 2025.08.22 ✨ Approve and Invoice - Relative and custom date filters have been added like 'This month' and 'Previous month’ ✨ Assets - β€˜New’ tag has been introduced and will apply to all newly installed agent assets. This tag will be automatically removed after 72 hours (configurable) ✨ Assets - macOS agent has been rebuilt to address memory usage...
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@everyone **Gorelo is now SOC 2 Type I compliant! **πŸ”’

@everyone Gorelo is now SOC 2 Type I compliant! πŸ”’ Security’s always been a big focus for us at Gorelo β€” and now it’s independently verified. After plenty of paperwork and many sleepless nights, we’ve completed our SOC 2 Type I attestation. An independent auditor examined our systems, processes, and controls and confirmed we meet industry standards for protecting customer data....
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@everyone πŸ“° **Release Notes 2025.08.08**

@everyone πŸ“° Release Notes 2025.08.08 ✨ Assets - Chat now automatically follows the operating system theme for dark/light mode. We’re also hard at work bringing Chat into Tickets πŸ™‚ ✨ Automation - 'Ticket state is reopened' has been added as a trigger ✨ Automation - 'Ticket Source' has been added as a condition...
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And here's chat πŸ‘‡πŸ‘‡πŸ‘‡

And here's chat πŸ‘‡πŸ‘‡πŸ‘‡
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@everyone πŸ“° **Release Notes 2025.08.01**

@everyone πŸ“° Release Notes 2025.08.01 πŸ¦„ Patches Layout - We now aggregate all patches across your assets β€” filter with existing views and columns, see how many assets each patch is installed on, and even drill into the underlying assets to take action πŸ¦„ Early version of Asset Chat is now available for end users on Windows and accessible via the Asset Detail page > Chat tab. We'll bring this to macOS and directly into tickets in the near future (plus heaps more)...
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@everyone πŸ“° **Release Notes 2025.07.26**

@everyone πŸ“° Release Notes 2025.07.26 πŸ¦„ Gorelo Connect for macOS has been released! Remotely control macOS assets and connect to background file explorer. https://help.gorelo.io/articles/3026308-gorelo-connect-for-macos ✨ Uptime - Dedicated IP for the UK region 52.151.97.9...
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@everyone πŸ“° **Release Notes 2025.07.18**

@everyone πŸ“° Release Notes 2025.07.18 πŸ¦„ Apps Layout - We now aggregate every application (and version) across your assets β€” filter using existing views and columns, see how many assets each application is installed on and even drill into the underlying assets to take action. ✨ Contracts - You can now choose to prorate items on a contract and add the partial charges to the next invoice or generate a standalone invoice....
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@everyone πŸ“° **Release Notes 2025.07.11**

@everyone πŸ“° Release Notes 2025.07.11 πŸ¦„ Related Items! You can now relate Contacts/Documents/Assets with each other and upload attachments πŸ™‚ ✨ AI - Sentiment Analysis prompt has been improved...
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@everyone πŸ“° Release Notes 2025.06.27

@everyone πŸ“° Release Notes 2025.06.27 πŸ¦„ Documents - You can now generate a public link to a doc for anyone to access (no auth needed). This will use your custom portal URL and branding if you have it configured πŸ™‚ ✨ Signup - Added Calendly link, pinned Approver tag, starred sample document and more ✨ Clients - Domain expiration and additional info is now synced daily...
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@everyone πŸ“° **Release Notes 2025.06.13**

@everyone πŸ“° Release Notes 2025.06.13 ✨ Settings - Email-to-alert has been improved! You can now specify severity, alert content has been cleaned up, and the alert name now works with the keyword filter ✨ Tickets - When merging, we now show tickets that have reached the merge limit and display a tooltip ✨ Assets - New macOS agent released to address memory consumption...

@everyone πŸ“° **Release Notes 2025.06.05**

@everyone πŸ“° Release Notes 2025.06.05 πŸ¦„ Webhooks can now be called via automation rules! Raw JSON is currently available, and we’ll soon be releasing Teams and Slack templates to make things easier ✨ Tickets - Handling for inbound emails with malformed To fields has been introduced...
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@everyone πŸ“° **Release Notes 2025.05.30**

@everyone πŸ“° Release Notes 2025.05.30 ✨ Assets - You can now switch between PowerShell and Command Prompt (CMD) via the CLI ✨ Scripts - Script variables can now be left blank and then populated by the user at runtime ✨ General - Granting temporary account access for enhanced support is now available via Settings β†’ Support...

@everyone πŸ“° **Release Notes 2025.05.23**

@everyone πŸ“° Release Notes 2025.05.23 πŸ¦„ Bring backups directly into Gorelo with our Slide integration. View the status of existing snapshots and even initiate a new snapshot from the Asset Detail page (https://help.gorelo.io/en/help/articles/7346439-slide) πŸ¦„ Client Portal now supports magic link for authentication via email!...
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@everyone πŸ“°** Release Notes 2025.05.15**

@everyone πŸ“° Release Notes 2025.05.15 Gorelo has officially launched! πŸš€πŸš€πŸš€ Huge thanks to our early access gang β€” your bug hunts and killer ideas made Gorelo what it is today. Absolute legends!...

@everyone πŸ“° **Release Notes 2025.05.09**

@everyone πŸ“° Release Notes 2025.05.09 πŸ¦„ Gorelo Connect (our native remote access tool) is here! πŸŽ‰ Along with remote file explorer. All new signups will have this by default… existing users can add the Gorelo Connect plugin to their policies: https://help.gorelo.io/en/help/articles/8651857-gorelo-connect-remote-control#wfiq7qsk1p6 ...
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@everyone Gorelo Connect (our native remote access tool) is now live for everyone to use! You'll ne

@everyone Gorelo Connect (our native remote access tool) is now live for everyone to use! You'll need to add the Gorelo Connect plugin to an existing policy to deploy it -- see here: https://help.gorelo.io/en/help/articles/8651857-gorelo-connect-remote-control#wfiq7qsk1p6 This is only Windows to Windows right now -- macOS is in development. A proper announcement will be coming in the next few days πŸ™‚...

πŸ“° **Release Notes 2025.04.25**

πŸ“° Release Notes 2025.04.25 @everyone We're less than a few weeks out from releasing the TWO highest voted feature requests -- Remote Access and File Explorer. We'll then start working on the next one (as is tradition)... make sure you vote as this can change what we build! πŸ™‚ The ranking right now πŸ‘‡ 1. Remote Access βœ…...
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