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@everyone 📰** Release Notes 2025.11.14**

@everyone 📰 Release Notes 2025.11.14 🦄 Assets - Chat is now available for end users on macOS and accessible via the Asset Detail page > Chat tab. Next up, bringing this onto tickets! ✨ Settings - Import tooling has been improved and templates have been added...
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@everyone 📰 **Release Notes 2025.11.7**

@everyone 📰 Release Notes 2025.11.7 ✨ Assets - Automatic patches are now logged to the timeline (Success/Failed) ✨ Assets - Agent install date has been added as an optional column on the Asset List ✨ Assets - Agent installation is now blocked if the agent is already installed and running...
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@everyone 📰 **Release Notes 2025.10.24**

@everyone 📰 Release Notes 2025.10.24 🦄 Alerts are now available as an automation trigger. Filter by business hours, severity, source, etc., then auto-run actions like creating a ticket or calling a webhook. ✨ Contracts – Huntress is now supported in Dynamic Quantities for EDR, ITDR, SAT, and SIEM...
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@everyone 📰 **Release Notes 2025.10.17**

@everyone 📰 Release Notes 2025.10.17 🦄 A limited version of our API is now available! Get information on Clients, Contacts, and Assets — with more coming soon. See https://help.gorelo.io/en/help/articles/4853815-api ✨ Assets - ‘Never automatically restart’ has been added as an option for Windows Patch Management...

@everyone **📰 Release Notes 2025.10.10**

@everyone 📰 Release Notes 2025.10.10 🦄 Maintenance mode for assets! Enable or schedule maintenance mode to silence alerts for a set period and pause checks/plugins/scripts. This can be done via the 3-dot menu or by multi-selecting from the asset list. We’ll soon allow deployment via policies and extend this to Uptime. ...
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@everyone 📰 **Release Notes 2025.10.03**

@everyone 📰 Release Notes 2025.10.03 🦄 Custom ticket statuses! You can now create your own ticket statuses — set the name, color, order relative to other statuses, and even ask for a reason on status change. ✨ Assets - Audio is muted by default when launching Gorelo Connect...
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@everyone 📰 **Release Notes 2025.09.26**

@everyone 📰 Release Notes 2025.09.26 🦄 Passwords! We’ve integrated with 1Password so you can work with passwords right alongside tickets, assets, docs, and more — while keeping autofill and the full 1Password experience. Best of both worlds: organize and relate items in Gorelo, use 1Password for storage and autofill. Get started here: https://help.gorelo.io/articles/5793335-1password ✨ General - Additional modules are now mobile-responsive: Docs, Search, Uptime, Scripts and Alerts...
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@everyone 📰 **Release Notes 2025.09.20

@everyone 📰 Release Notes 2025.09.20 🦄 Expiration rules can now be created to generate alerts when domains/contracts/warranties are nearing expiration! We’ll expand on this further with structured documents and more in the future https://help.gorelo.io/en/help/articles/3917645-expirations ✨ Assets - App Status UI has been overhauled for clarity. See what’s missing, relative timestamps, better error handling and more!...
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@everyone 📰 **Release Notes 2025.09.12**

@everyone 📰 Release Notes 2025.09.12 🦄 Gorelo Connect for macOS is now available on the technician side! Intel and Apple Silicon are both supported 🙂 ✨ Assets - Scripts set to ‘Run as user’ now run as the logged-in user by default when executed manually via the CLI...
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@everyone 📰 **Release Notes 2025.08.29**

@everyone 📰 Release Notes 2025.08.29 ✨ Assets - You can now set a friendly display name on an asset that will show up everywhere in Gorelo. Navigate to the Asset Detail > 3-dot menu > Set display name ✨ Assets - Tags are now sorted alphabetically in all areas ✨ Assets - WebView2 is now is now checked/installed to enable Chat functionality...
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@everyone 📰 **Release Notes 2025.08.22**

@everyone 📰 Release Notes 2025.08.22 ✨ Approve and Invoice - Relative and custom date filters have been added like 'This month' and 'Previous month’ ✨ Assets - ‘New’ tag has been introduced and will apply to all newly installed agent assets. This tag will be automatically removed after 72 hours (configurable) ✨ Assets - macOS agent has been rebuilt to address memory usage...
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@everyone **Gorelo is now SOC 2 Type I compliant! **🔒

@everyone Gorelo is now SOC 2 Type I compliant! 🔒 Security’s always been a big focus for us at Gorelo — and now it’s independently verified. After plenty of paperwork and many sleepless nights, we’ve completed our SOC 2 Type I attestation. An independent auditor examined our systems, processes, and controls and confirmed we meet industry standards for protecting customer data....
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@everyone 📰 **Release Notes 2025.08.08**

@everyone 📰 Release Notes 2025.08.08 ✨ Assets - Chat now automatically follows the operating system theme for dark/light mode. We’re also hard at work bringing Chat into Tickets 🙂 ✨ Automation - 'Ticket state is reopened' has been added as a trigger ✨ Automation - 'Ticket Source' has been added as a condition...
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And here's chat 👇👇👇

And here's chat 👇👇👇
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@everyone 📰 **Release Notes 2025.08.01**

@everyone 📰 Release Notes 2025.08.01 🦄 Patches Layout - We now aggregate all patches across your assets — filter with existing views and columns, see how many assets each patch is installed on, and even drill into the underlying assets to take action 🦄 Early version of Asset Chat is now available for end users on Windows and accessible via the Asset Detail page > Chat tab. We'll bring this to macOS and directly into tickets in the near future (plus heaps more)...
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@everyone 📰 **Release Notes 2025.07.26**

@everyone 📰 Release Notes 2025.07.26 🦄 Gorelo Connect for macOS has been released! Remotely control macOS assets and connect to background file explorer. https://help.gorelo.io/articles/3026308-gorelo-connect-for-macos ✨ Uptime - Dedicated IP for the UK region 52.151.97.9...
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@everyone 📰 **Release Notes 2025.07.18**

@everyone 📰 Release Notes 2025.07.18 🦄 Apps Layout - We now aggregate every application (and version) across your assets — filter using existing views and columns, see how many assets each application is installed on and even drill into the underlying assets to take action. ✨ Contracts - You can now choose to prorate items on a contract and add the partial charges to the next invoice or generate a standalone invoice....
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@everyone 📰 **Release Notes 2025.07.11**

@everyone 📰 Release Notes 2025.07.11 🦄 Related Items! You can now relate Contacts/Documents/Assets with each other and upload attachments 🙂 ✨ AI - Sentiment Analysis prompt has been improved...
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@everyone 📰 Release Notes 2025.06.27

@everyone 📰 Release Notes 2025.06.27 🦄 Documents - You can now generate a public link to a doc for anyone to access (no auth needed). This will use your custom portal URL and branding if you have it configured 🙂 ✨ Signup - Added Calendly link, pinned Approver tag, starred sample document and more ✨ Clients - Domain expiration and additional info is now synced daily...
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@everyone 📰 **Release Notes 2025.06.13**

@everyone 📰 Release Notes 2025.06.13 ✨ Settings - Email-to-alert has been improved! You can now specify severity, alert content has been cleaned up, and the alert name now works with the keyword filter ✨ Tickets - When merging, we now show tickets that have reached the merge limit and display a tooltip ✨ Assets - New macOS agent released to address memory consumption...
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